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Get help with Customs procedures, limitations and restrictions. Prepare your shipment properly.
All shipments crossing international borders must be cleared through Customs in the destination country prior to being delivered to the recipient. Unless the sender specified a broker, Master air submits shipments to Customs and other regulatory agencies. It is the sender's responsibility to provide the necessary and correct documentation. Shipments that require more than the Master air International Air Waybill and Commercial Invoice may require more transit time. If shipments are held by Customs because of incorrect or missing documentation we may first attempt to notify the recipient.
When shipping to Bangladesh, clearance through Customs depends on whether you're shipping:
Customs clearance hours are from 10:00 to 13:00, Saturday to Wednesday, and from 10:00 to 17:00 on Thursdays.
The shipper, the recipient, or a third party may pay duty and/or tax.
Partial clearance of shipments is not allowed.
Duty and taxes will be assessed on all shipments, including gift items. Duty exempt imports include shipments from governments, semi-government organizations, embassies, etc. All duty exempt shipments must include the applicable duty exemption letters.
Customs reserves the right to declare any shipment to be undervalued. Any shipment thought to be undervalued will be reassessed for the actual value and clearance will be delayed.
If a shipment has not received clearance within 30 days from arrival, the shipment will be considered abandoned and surrendered to Customs. No claims will be accepted after 30 days.
Clearance must occur at Dhaka Airport. Shipments may not be transferred to another airport within Bangladesh until clearance has been received from Dhaka.
Same-day clearance is available for shipments of samples valued up to US $100 and weighing up to 5 kg if consignee authorizes duty and tax to be billed to the shipper on the Air Waybill. Shipments valued over US $100 and weighing more than 5 kg will require formal clearance and will take two to four days.
Certain items are prohibited by Customs for import/Export to Bangladesh. These items are in addition to items forbidden by IATA. Senders are responsible for making sure that the goods they are shipping are acceptable for shipment to Bangladesh.
Required documentation varies according to the following factors: